A newly released qualitative study by Stenner et al. highlights three main themes that can help physiotherapists make their appointments more patient-centred: 

(1) clear versus unstructured agendas; 

(2) people need information and understanding; and 

(3) developing a sense of collaboration. 

Patient responses centred around communication and empathy. The authors expressed that, "Responding to each patient as a person is essential as no single dimension of person-centred care exists without reliance on other dimensions."

Read the Musculoskeletal Science and Practice article here.

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